Job Opportunity
We are seeking a highly skilled and organized individual to fill the role of Credit Controller.
* The successful candidate will be responsible for managing daily tasks, including obtaining outstanding arrear balances from patients, clubs, and other sectors admitted to the hospital.
* They will also ensure all self-paying patients comply with the Hospital's payment policy by proactively communicating via calls, emails, and text reminders.
* Responsibilities include handling patient claims and general inquiries both prior to and after admission, providing clear explanations of statements of accounts, invoices, and receipts.
* The Credit Controller will process monthly refunds accurately and efficiently.
* Additionally, they will assist with daily payments by card transactions over the phone, online payments through the portal, bank transfer EFT.
* Allocating payments to patient accounts and refunds raised monthly where required.
* The successful candidate will also handle queries over phone and email for insurance billing and payment queries and general enquiries.
* Verification of Insurance cover for procedures and outpatient visits for all Insurance Companies.
* Working alongside Data Protection Champions, the Credit Controller will serve as the Data Protection Champion for the Finance Department to ensure compliance with requirements and regulations in place with the hospital.
* Approval of Professional Fee Invoices for specified Insurance Pathway agreement.