Job Overview
* Lead a team of administrative staff in managing appointments and clinic operations.
* Ensure efficient appointment booking and management according to capacity guidelines.
* Support with booking appointments and referrals, maintaining accurate records.
* Audit team work to maintain quality standards and compliance.
* Provide time returns and KPI data for performance analysis.
* Act as deputy to the Service Manager as required.
Required Skills and Qualifications
* Proven leadership and team management experience.
* Strong communication and organizational skills.
* Ability to prioritize tasks and manage multiple projects.
* Familiarity with administrative software and systems.
Benefits
* Opportunity to develop leadership skills and expertise.
* Collaborative work environment and professional development opportunities.
* Competitive compensation and benefits package.
Others
1. Perform additional duties as assigned by the Service Manager.
2. Contribute to the success of the organization through innovation and teamwork.