Administrator/Receptionist
Job Type: Contract – Temporary with potential of Temporary to Permanent
Salary: £12.60 per hour
Hours: Monday to Friday, 9:00am – 5:00pm – Office Based
Location: Liverpool, City Centre
I have an exciting opportunity working for a leading job provider in Liverpool City Centre as a receptionist with admin and coordinating duties. As the Administrator/Receptionist, you will deliver effective first-class administrative support. A warm, approachable delivery style is required to build relationships and rapport. You will meet and greet customers and consult with a range of organizations.
Administrator/Receptionist Duties:
* Coordinate the collection and recording of all customer information details as required by contract and internal guidelines within specific timescales, entered into the electronic data system.
* Liaise and coordinate advisor electronic diaries and book appointments for customers, issuing appointment times and dates immediately upon receipt of referral.
* Work alongside the Service Manager to ensure referrals are contacted within 2 working days and manage advisor caseloads effectively.
* Maintain the office appearance, order stationery, open mail, answer the telephone, and pass on messages.
* Work towards daily, weekly, and monthly targets and deadlines.
* Ensure petty cash is kept secure, issued to customers, and reconciled weekly/monthly in a timely manner.
* Arrange payments to contractors and customers by raising and processing the necessary paperwork.
* Raise payments and purchase orders using internal financial systems.
* Communicate with internal finance systems and processes.
* Conduct monthly reconciliations for petty cash, working closely with the Finance Team to ensure smooth replenishment.
The Ideal Administrator/Receptionist will be:
* Proficient in advanced Excel functions, capable of generating and distributing detailed reports daily, weekly, and monthly.
* Excellent customer service skills, engaging visitors, impressing stakeholders, and maintaining a welcoming atmosphere.
* Efficient at multitasking to ensure productivity in a fast-paced environment.
* Capable of meeting deadlines with accuracy and efficiency.
* Effective communicator, prompting staff to expedite processes and record messages accurately.
* Exceptional telephone manner, with persuasive skills to promote organizational services and manage messages.
* Experienced in finance tasks, including creating purchase orders, ensuring timely payments, and managing petty cash.
* Adept at handling challenging participants with tact and professionalism.
This vacancy is managed by Aspire Recruitment. We receive many applications, often from candidates exceeding the job requirements. We will contact only those selected for an interview within 14 days. By applying, you agree to our Privacy Policy and consent to receiving updates about employment opportunities, with the option to opt out at any time.
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