Job Title: System Operations Specialist
We are seeking an experienced and skilled System Operations Specialist to join our team. In this role, you will play a vital part in ensuring the health and operational integrity of our systems.
About the Role
The successful candidate will be responsible for monitoring critical systems within our payment, hospitality, and retail services. The primary focus will be on ensuring production availability and stability through proactive monitoring.
Your Key Responsibilities:
* Monitor system stability, availability, and reliability
* Evaluate incidents and provide recommendations for improvement
* Collaborate with cross-functional teams to implement preventive measures
About You
To succeed in this role, you should have a strong background in IT operations or related field. You must possess excellent problem-solving skills and the ability to work under pressure.
You'll Need:
* Bachelor's degree in Computer Science or Information Technology
* Prior experience in technical support or service delivery is an asset