Administrative Support - Full Time - Customer Delivery Dept
Join to apply for the Administrative Support - Full Time - Customer Delivery Dept role at Harvey Norman Ireland
Administrative Support - Full Time - Customer Delivery Dept
Join to apply for the Administrative Support - Full Time - Customer Delivery Dept role at Harvey Norman Ireland
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Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.
About The Job
We are seeking a highly organised and detail-oriented individual to join our Customer Delivery Team as an Administrative Support Specialist. This role is essential to the smooth operation of our delivery services, providing vital administrative assistance to ensure timely and efficient customer deliveries. The successful candidate will be responsible for managing documentation, coordinating with couriers and customers, and supporting the team with day-to-day logistics and communication.
YOUR JOB Your Tasks Will Include
* Professionally handle incoming telephone calls, providing friendly and helpful assistance to customers and internal teams.
* Support customers with delivery inquiries and assist in scheduling and booking deliveries.
* Maintain accurate and up-to-date records and documentation related to deliveries.
* Perform general administrative tasks to support the operational efficiency of the Customer Delivery Department.
* Collaborate with the Operations Manager to ensure smooth daily operations.
* Input and manage data within logistics and delivery management systems.
YOUR PROFILE Your Knowledge, Skills, And Experience Include
* Proven administrative experience, preferably in a logistics or customer service environment.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
* Excellent verbal and written communication skills in English.
* Strong organisational and time management abilities with a keen eye for detail.
* Ability to prioritise tasks effectively in a fast-paced setting.
* A proactive team player with a positive and adaptable attitude.
* Comfortable interacting with customers and colleagues via phone, email, and in person.
* Demonstrated ability to work independently and collaboratively within a team.
* Previous experience in a customer-facing or delivery coordination role.
* Strong interpersonal skills and a customer-first mindset.
* Willingness to learn and take on new challenges.
Why People Join Us
* Were dynamic and growing!
* Fun, high energy work environment.
* Culture of developing and promoting from within the company.
* Our entrepreneurial spirit.
Additional Information
* This is an 11 month fixed term contract with potential for permanency.
* The successful candidate will be required to attend a company induction day.
Skills
Administrator Effective Communication Customer Focus team player MS Suite
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Administrative and Support Services
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