Who you are
* Strong ability to manage a high volume of complex work including a variety of investigations, performance management cases, and compliance related project work
* Ability to navigate ambiguity within a fast moving and changing environment
* Project management experience or experience as a key project contributor
* Ability and willingness to support work in a variety of time zones and regions as needed
* Demonstrated ability to work effectively in a team environment, collaborate cross-functionally, and influence cross-functional partners and business leaders
* Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence
* Remains respectful and empathetic when confronted with difficult and uncomfortable employment situations
* Able to handle confidential information in a mature and professional manner
* Ability to work autonomously within the framework of Okta's existing policies, procedures, and guidelines
* Ability to use independent judgment, reasoning and analysis, problem-solving skills and creativity in helping the business solve complex problems
* Ability to drive and support change as processes evolve
* Bachelor's degree
* Minimum 5+ years of relevant employee relations experience, focused on ER investigations, employment legal, performance management, compliance, and/or other applicable HR experiences
* Solid understanding of EMEA regulations and employment requirements
* Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity
* Demonstrated sound judgment and experience assessing and mitigating risk
* Experience with data analytics in support of organizational health
* Working experience with ServiceNow, Workday, and Google Workspace
* JD or work equivalent experience preferred
What the job involves
* We are currently seeking an Employee Relations & Compliance (ER&C) Manager to be a part of our ER&C organization and support the EMEA region
* This role will provide region-specific support in the following areas: internal investigations, compliance, performance management, organizational changes, alternative dispute resolution (ADR), training, and data analytics
* This role will collaborate closely with the People Business Partners (PBP's), Legal, Ethics & Compliance, and Audit teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns
* Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies
* Conduct prompt and thorough investigations into sensitive employee relations issues, including discrimination, harassment, and retaliation concerns, and make objective recommendations based on findings
* Establish and support a regionally specific formal performance management process in partnership with leaders and regional PBPs to ensure alignment with core values and compliance with local law
* Thoroughly document investigative and performance management efforts internally using case management systems
* Participate in the development, management, deployment, and facilitation of ER-related training
* Partner with team members throughout the People & Places organization to communicate and educate on policies, procedures, and compliance
* Ensure regional compliance needs are effectively prioritized, roadmapped, and addressed - including policy requirements, employee contract changes, government reporting, right-to-work, leaves, accommodations, timetracking, and other miscellaneous compliance requirements (e.g. EU Pay Transparency Directive, EU Timekeeping Directive, new country launches)
* Foster effective partnerships with business leaders, Employment Legal, Ethics & Compliance, Internal Audit, People Analytics, OktaU (Learning and Development), BT, and Security
* Coach PBP's and leaders on how to appropriately manage and resolve complex ER issues including performance management and interpersonal issues
* Support Okta's leaders and PBPs with position elimination matters, providing recommendations and guidance in line with Okta's established guidelines, and supporting consultations and other related matters
* Assist PBPs and business leaders with understanding ER&C case data, trends and insights in the investigative and performance management spheres
Benefits
* Work from home opportunities
* Health + Wellness
* Financial Benefits
* Pay + Incentives
* Time Off
* Everyday Living
* Resources