Training & Events OfficerSeptember 20251. About The WheelThe Wheel is Ireland's national association of community and voluntary organisations, charities and social enterprises. We are a registered charity in Ireland and are unique in our role as a 'one-stop-shop' for anything related to the charity and non-profit sector.'Our Vision is a thriving community and voluntary sector at the heart of a fair, just and inclusive Ireland.'We are an authoritative and trusted voice for the sector, and we are enthusiastically committed to transparency, accountability, and the highest standards of practice and governance. Together, we work to ensure that the sector is recognised and respected, adequately resourced and appropriately regulated.Learn more about who we are here 2. The OpportunityAn exciting opportunity has arisen for a passionate and enthusiastic professional to join The Wheel's energetic team. This role will support the extensive national training programme provided by The Wheel to the nonprofit sector across Ireland and will have a key role to play in supporting the delivery of a range of other events throughout the year, including our annual conference, which is the largest gathering of people from the community and voluntary, charity and social enterprise sector every year in Ireland.3. The RolePosition: Training & Events OfficerLocation: Dublin, hybrid, with some regional travel requiredThis role requires frequent presence in Dublin for meetings and events, and travel to different locations within Ireland on occasion. We estimate that attendance at the office in Dublin will be required approximately twice a week, but this may be more at certain times during the year.Reporting to: Training ManagerROLE PURPOSEThe primary focus of the role will be to support the delivery of training and other events within The Wheel. The post-holder will work closely with the Training Manager to deploy systems and processes that maintain The Wheel's excellent reputation as a training provider of choice in the community and voluntary sector.WORKING RELATIONSHIPSThe post holder will work closely with the Training Manager, and colleagues within the wider Skills Team. The post holder will frequently work across teams in The Wheel to support the delivery of events and projects. The post holder will also develop excellent relationships with external event and training related trainers and suppliers.MAIN RESPONSIBLITIES AND DUTIESThe responsibilities include, but are not limited to the following:· Lead the management of online and in-person training and events, and some in-person meetings, working closely with the Skills and Operations Teams, and across other teams as required. This will include supporting the delivery of events such as The Wheel's annual summit, the national skills event, and other special events as required.· Lead weekly training & events team meetings to ensure smooth running of events· Lead the administration and updating of events on SharePoint and Salesforce.· Update and create training webpages on The Wheel's website, including uploading and updating of webinar archive.· Liaise between the Skills Team and the Marketing and Communications Team to ensure clear and timely communication of event targets and requirements.· Support the planning and innovation of the annual calendar of training and events· Lead the training and event logistics process, working with team members, to ensure all appropriate steps are carried out, including:o Book venues for face-to-face events & coordinate online event planningo Liaise with internal and external trainers re eventso Organise logistics for events – room set up, welcoming and registration, refreshments, technical support, liaising with speakers, etc.o Send event reminder and post-event evaluationso Provide technical support to internal and external speakers and trainers for online eventso Update Salesforce campaigns to capture event attendee detailso Work with the finance team to ensure timely invoicing· Embed and monitor quality assurance process for training delivery. Identify quality assurance improvements and feedback to manager.· Lead the collection of evaluation and impact data on training and events, including the building of surveys and reports.· Support and advise members in relation to training, including:o Registering members for training eventso Issuing invoices for paid workshops when requested by memberso Dealing with and tracking queries relating to training.· Provide admin cover and support to the Operations Team as required.· Support the skills team in the use of The Wheel's Client Relationships Management (CRM) system, Salesforce, as requiredo Update the Salesforce CRM system where necessary in relation to changes/query tracking etc.o Use of Salesforce CRM to generate reports and source information as needed.· Carry out such other duties and or projects as the Training Manager and other Managers and Directors may determine, consistent with the overall purpose of the post.PERSON SPECIFICATIONEssential Criteriao Excellent interpersonal skills and ability to communicate effectivelyo Ability to be self-motivated and work on own initiative, as well as part of a teamo A high level of organisation skills and the ability to prioritise work and meet deadlineso Proficient in IT skills (confident use of Salesforce CRM, Zoom, MS Teams)o Excellent attention to detailo High degree of motivation, curiosity and flexibilityo Strong commitment to team worko Ability to travel regionally for in-person events and meetingsDesirable Criteriao An understanding of the community and voluntary sector in Irelando Experience of event support and administrationo A demonstrated commitment to lifelong learning4. Behavioural CompetencesThe Wheel uses a Behavioural Competency Framework as a key cornerstone of its performance management processes. The priority behavioural competences identified for this role are:Open Communications: Articulates clearly, practises active listening, notices and deals with emotional content of messaging so that potential misunderstandings are resolved. Uses relevant building/ linking to improve on what has been said so that conversations are moved on.Collaborative Working: Co-operates with others and participates outside of own work area, seeks to understand fully the work of the organisation, willingly offers support where needed. Provides encouragement to colleagues after setbacks. Helps others to work collaboratively. Creates a friendly work environment where any conflicts can be resolved amicably, sets up opportunities to work across teams, and speaks positively about working together.Problem Solving: Foresees the need for action and goes beyond responding to requests, raises issues clearly and provides suggestions for solving the problem. Seeks solutions and builds on others' suggestions, working in a collaborative manner.Quality: Demonstrates knowledge and use of standards, policies and procedures, and pays attention to detail to produce high quality work. Information is presented accurately and clearly. Learns from mistakes and takes responsibility for accuracy and completeness.Successfully shortlisted applicants will be provided with the Behavioural Competency Framework prior to interview.5. Key information about this roleThis is a permanent position with The Wheel. The Wheel's offices are currently located in Dublin 2. A new office location is due to be confirmed shortly, and it is anticipated that this location will be in Central Dublin.This contract is for 36-hour week and salary is payable monthly in arrears.The Wheel both offers and expects flexibility in terms of hours and location of work for a role such as this and the remuneration and benefits package offered reflects this.This role requires the post holder to attend in-person meetings in Dublin and elsewhere on a regular basis. The role requires the postholder to be available and able to travel to various locations around the country for events and other role related activities.Additionally, the role may require participation in meetings which can occur in the evenings and on weekends. Travel outside of the office is reimbursed according to our expenses policy.The pay band for Officer level posts in The Wheel is €33,879 - €45,837. We anticipate that the salary for this role will be within the lower quartile of that band (€34k-€36k)The Wheel offers the following benefits in addition to salaryA 6% employers' contribution to a company contributory pension scheme (subject to a 4% employee contribution)Annual Leave of 21 daysClosure of the office on Good Friday, Christmas Eve and the entire Christmas / New Year period which comes additional to annual leave entitlementThe Wheel's Time Off in Lieu (TOIL) policy applies to this position.Death in Service benefit of four times salaryAccess to our Employment Assistance Programme with HSF AssistWorking hours 9-5:30pm Monday to Thursday and 9-4pm on FridaysFurther Education / Training and learning investment programmeProfessional subscriptions (as applicable)Travel (bike-to-work schemes/tax saver commuter tickets)· A 'hybrid working pilot'. Blended working will be available to all employees. Please note specific location requirements outline above.· Travel expenses in line with our Travel and Expenses Policy· Volunteering leave- up to 3 days per yearA complete list of all the terms and conditions will be made available to the candidate offered the role through The Wheel's Staff Handbook.The Wheel is an equal opportunities employer. Shortlisting will apply.How to Apply· Closing date for applications: 10 October, 12noon· First interview date: 20 October· Second interview date, if required: 28 OctoberFirst round interviews will take place online and second round interviews will take place in person in Dublin.Late or incomplete applications will not be accepted. Applications must be submitted through the link below, otherwise they will not be considered.· Apply here - https://the-· Applicants should submit a CV, detailing relevant experience, with a covering letter /personal statement demonstrating the followingo Why you have applied for this position,o The skills you would bring, ando How you meet the requirements of this post.· Applicants will be short-listed on the basis of information supplied.Points of noteThe Wheel is an equal opportunities employer. If you require accommodations to participate in the application or interview process, please contact us at .The above information serves only as a guide to the advertised position. The Wheel, at its discretion, reserves the right to change this prior to appointment.Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our data retention policyShould the person recommended for appointment decline, or having accepted it, relinquish it, or if an additional vacancy arises, The Wheel may, at its discretion, select and recommend another person for appointment on the results of this selection processJob Types: Full-time, PermanentPay: €34,000.00-€36,000.00 per yearBenefits:Additional leaveBike to work schemeCompany eventsCompany pensionEmployee assistance programSick payWork from homeWork Location: In person