Job Title: Customer Service Representative
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for customers, providing exceptional service and support through various channels.
About the Role:
* Provide outstanding customer service via phone, email, and live chat
* Respond to customer inquiries and resolve issues in a timely and efficient manner
* Work collaboratively with internal departments to resolve customer concerns effectively
* Maintain knowledge of company facilities, websites, products, promotions, policies, and procedures
* Represent the company in a professional and courteous manner
Requirements:
* Fluency in spoken and written French and English is essential
* Minimum 2 years' experience working in a Call Centre or Customer Service department
* Excellent communications skills
* Excellent telephone and customer service skills
* Able to work independently and as part of a team in a fast-paced environment
Benefits:
* This is a permanent role with opportunities for career advancement
* Competitive salary and benefits package
* Opportunity to work with a dynamic and supportive team
How to Apply:
If you are interested in this position, please click the 'Apply Now' button below.