Job Description
About Us
We are Supervalu, a leading retail company dedicated to providing excellent customer service and a unique shopping experience.
Your Role
We are seeking an experienced Front of House Manager to join our team. As a Front of House Manager, you will be responsible for overseeing the day-to-day operations of the store, including managing staff, handling customer inquiries, and maintaining high standards of customer service.
About You
* You have previous experience working in a retail environment, preferably as a Duty Manager or similar role.
* You possess excellent communication and leadership skills, with the ability to motivate and train staff members.
* You are confident in your ability to work under pressure and make sound decisions quickly.
Key Responsibilities
1. Oversee the front of house operations, including supervising staff and ensuring that all areas of the store are manned at all times.
2. Manage customer complaints and resolve issues efficiently and professionally.
3. Maintain high standards of customer service, ensuring that every customer receives a positive experience.
4. Conduct regular performance reviews with staff members, providing constructive feedback and coaching where necessary.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.