Job Summary Manage the day-to-day planning and supervision of quality systems activities including quality systems availability, audit management, customer feedback and enterprise management system quality master data.
Ensure continuous improvement of processes to ensure quality product and customer service.
Representative for Global systems projects and systems upgrades Essential Duties and Responsibilities Site QA Manager designee for QA Systems and customer engagement activities.
Customer and Regulatory audit support Hosting Audits Prioritize identification of training requirements for the team.
Own the development process for each team member.
Delegation of development objectives and activities Assigning tasks, reviewing work and completion of appraisals in line with the company targets.
Manage the team's performance, conduct performance 1 to 1's, support recruitment, training and development plans while addressing any issues that arise in a timely manner.
Maintain a positive employee relations atmosphere.
Ensure that there is good communication and co-operation by encouraging knowledge sharing.
Additional Responsibilities Ensure adherence to corporate Quality System requirements Education Bachelor's Degree in Quality/ Engineering/Science or business systems.
Work Experience Minimum 5 years' experience preferably in a high volume GMP environment in a Quality Assurance/Quality System function.
Must have a thorough understanding of ISO **** and/or ISO *****, ISO *****, cGMP quality management processes Customer feedback and audit management experience Must have thorough understanding of enterprise and document management system requirements.
Prior Supervisory experience is an advantage Preferred Knowledge, Skills and Abilities Lean/Six Sigma principles Leading