Luxury Store Supervisor
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Finding the fearless.
To stay ambitious, we are looking for a driven Supervisor to join the team in Belfast.
Job Description
The responsibility.
Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion
Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets
Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
Passionate about the industry and trends
Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required
Pro-actively engage with clients to develop customer loyalty
Contact clients with information on new ranges, products and instore events
Own the planning and delivery of in-store events in conjunction with the store and brands
Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
Support with stock counts and other operational duties
Be a Brand Expert through positive promotion of product and company image at all times
Lead by example to support and coach the brand ambassadors
Support the store management team
Develop strong relationships with brand representatives
Perform as a team player, participating in all activities to contribute to the store objectives
Ensure compliance with all policies and procedures
Champion our company culture and values
Qualifications
An opportunity like this is for the fearless.
The potential is massive, the experience unrivalled. To be able to make the most of it, you need to live and breathe our principles - you will:
Think without limits and take the team with you
You will see the possible in the impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business.
Own it and back it
You will take pride in what you do with confidence, but not overconfidence. You must take ownership of your decisions, stand by your convictions and reason with contradiction.
Do not hesitate and act with purpose
You will ask for forgiveness – not permission. You will be comfortable juggling multiple projects, acting both decisively and instinctively, without support from managers.
Be commercial and customer-focused.
You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.
Candidate Profile.
Experience leading a team in a fast paced environment
Demonstrates a high level of personal energy
Confident, assertive and personable
Positive and enthusiastic with a can do attitude
Great communication skills
Self-driven to upskill and learn
Resilient and resourceful
A natural coach and leader
Additional Information
The Rewards:
Basic rate salary £31,450 per annum
28 days holiday a year inclusive of bank holidays
20% Staff Discount across all Frasers group Stores
50% in store uniform discount
Weekly/Monthly & Quarterly Commercial Bonuses
Commission led bonuses across a wide range of products
Long Service awards
Discounted Gym membership
For further information and to submit your application, click the apply icon.