EPOS EngineeringSince 1995 Retail Solutions have established themselves as a market leader in the provision of Electronic Point of Sale systems within the Retail Sector. Combining cutting edge software and hardware solutions with excellent customer service, Retail Solutions now serves more than 1600 sites in Ireland, with an ever-growing presence in Australia, Scotland & England where they are the first-choice supplier for many of the retail industry's best known and progressive brands.If you are team orientated while remaining versatile, open minded and able to work autonomously without supervision. If you are someone who has a passion for success on the job and beyond with a drive to complete a job to a high standard. If you have a good knowledge of IT/Networking and experience in the retail trade then keep readingIf you have:Third Level Qualification in Information Technology/Computer Engineering or Relevant ExperienceNetworking skills, both Hardware and Software focusedExperience working in a similar IT support or field engineer role, ideally supporting EPOS systemsProven experience using and supporting IT systems in a business environmentStrong troubleshooting and analytical skillsSQL experience (an advantage but not essential)Excellent communication skills, with the ability to explain technical solutions clearly to end users.A full, clean driving licenceYour responsibilities will be:Provide technical support for IT systems, both on-site and remotelyInstall, configure, and maintain company IT infrastructureRespond quickly and effectively to customer and user issuesDiagnose and troubleshoot hardware, software, and network problemsParticipate in system upgrades, conversions, and scheduled maintenanceEnsure systems operate reliably and in line with company standardsBenefits:Company VanA collaborative and supportive working environmentJob Type: PermanentJob Types: Full-time, PermanentPay: From €37,000.00 per yearWork authorisation:Ireland (required)Location:Dublin, CO. Dublin (required)Work Location: On the road