Join to apply for the Claims Handler - Vendor Management role at FBD Consulting, LLC.
Company Description
FBD Holdings PLC
Job Description
Job Overview
You will be reporting to the Assistant Claims Manager and the Head of Claim Support. You will deliver excellence in claims management with a focus on managing service providers, monitoring service quality, and supporting the Claims Department.
Job Responsibilities
1. Assist the Assistant Claims Manager with claims service provider management.
2. Ensure compliance with FBD policies, regulatory requirements, and contractual obligations.
3. Monitor service levels and KPIs, and conduct periodic reviews with service providers.
4. Build and maintain relationships with suppliers, drive customer experience improvements, and cost savings.
5. Address vendor performance issues and evaluate vendor performance regularly.
6. Report on vendor management metrics and promote high standards of compliance and customer service.
7. Support procurement initiatives to reduce vendor spend and improve claim management activities.
8. Conduct market research for best value suppliers.
Qualifications
* Minimum a third-level degree or professional qualification in Insurance, Accounting, Auditing, or Risk Management.
* Experience in Vendor Management.
Skills
* Relationship building and influencing skills.
* Excellent communication, analytical, problem-solving, and organizational skills.
* Leadership and people management experience.
* Proficiency in Microsoft Office.
Additional Information
We offer hybrid working, benefits including health plan, paid holidays, pension, and a work-from-home bonus.
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