Do you thrive in a fast‑paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you!
About the Role
Must be available Mon‑Fri 6am onwards. We are looking for a highly motivated Food and Beverage Assistant to join our dynamic Restaurant team. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.
General Responsibilities
Provide efficient, prompt and courteous service
Serve restaurant guests their orders promptly and courteously
Accurately record guest orders and serve food and beverage orders
Check periodically with guests to see if they would like anything else
Process guest checks accurately
Deal with compliments and complaints reporting them to the manager/supervisor
Arrange furniture in the restaurant area as needed
Ensure that the working area and station is stocked with “mise‑en‑place” and kept clean and tidy at all times
Ensure that all items of service and consumable goods meet the required level of service
Maintain a thorough working knowledge of the restaurant menu, wine and beer list, and content of menu items to be able to advise guests on selection and promote additional sales accordingly
Promote additional sales by taking opportunities to upsell in a professional and courteous manner
Assist the restaurant supervisors and management in the running of the restaurant and room service operation
Confer with the Restaurant Manager concerning set‑ups and reservations
Have full knowledge of alcohol and liquor policies and regulations, and comply fully with them
Other Important Miscellaneous Duties
Stay current with activities in the hotel by reviewing the communication log book each shift; update log book for next shift
Assist the Restaurant Manager when requested
Attend meetings and training required by Management
Accept a flexible work schedule necessary for uninterrupted service to hotel guests
Continuously seek to endeavour professionalism in own job function
Qualifications
Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting
Proven experience supporting meetings and events
Excellent communication and interpersonal skills, with the ability to build rapport with guests
Strong teamwork and collaboration skills
A positive and enthusiastic attitude with a dedication to exceeding guest expectations
Ability to work effectively in a fast‑paced environment and handle multiple tasks simultaneously
A flexible approach to scheduling, including evenings and weekends
Basic knowledge of food and beverage service procedures is a plus
What We Offer
Competitive salary and benefits package
Opportunity to learn from experienced chefs and gain valuable exposure to the hospitality industry
Work in a dynamic and supportive team environment
The chance to be part of a team creating exceptional guest experiences
B&B discounts across the iNUA Collection group
We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team's success.
We look forward to hearing from you!
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