Customer Service Advisor (Hybrid) Role
We are seeking a talented Customer Service Advisor to join our Cork team. If you have experience in hospitality, insurance, or contact centre environments and enjoy delivering exceptional customer service, we want to hear from you.
About the Role:
* Answer inbound customer calls with professionalism and efficiency
* Resolve queries, provide information, and ensure a positive customer experience
* Update internal systems accurately after each interaction
* Work collaboratively with the team to meet performance and service targets
* Maintain high-quality standards and follow established processes
Requirements:
* 2-3 years of customer service experience (hospitality, insurance, or contact centre preferred)
* Excellent communication and interpersonal skills
* Ability to handle calls with empathy, patience, and professionalism
* Strong multitasking and time management skills
* Comfortable working in a hybrid environment with basic computer literacy
What We Offer:
* Competitive salary and benefits
* Hybrid working flexibility
* A supportive and inclusive team culture
* Full training and continuous development opportunities