Job Opportunity
We are seeking a skilled customer service professional with strong experience in investor servicing to fill this position.
Key Responsibilities:
* Respond to investor queries via phone or email
* Ensure queries are answered in line with industry standards
* Act as a mentor to new team members when required
* Attend and participate in team meetings and discussions
Requirements:
* Working knowledge of client & investor relations
* Strong customer service skills
* Knowledge of regulatory environment
* Ability to work efficiently under pressure
* Microsoft Office skills (Excel, Word)
* Attention to detail and high accuracy
* Analytical skills to research and resolve enquiries
* Effective communication skills