Build the future of financial markets.
Build yours.
Ready to make a real impact in the financial industry? At Deutsche Brse Group, we'll empower you to grow your career in a supportive and inclusive environment.
With our unique business model, driven by 16,000 colleagues around the globe, we actively shape the future of financial markets.
Join our One Global Team! Who we are Deutsche Brse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider.
With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable.
Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world.
Within the Deutsche Brse Group, Clearstream is an international central securities depository (ICSD).
It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries.
Cork Your career at Deutsche Brse Group Your area of work Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardisation, automation and straight-through processing of investment fund orders.
Joining our team in this diverse and challenging role, you will act as dedicated contact person for Clearstream's customers on queries related to Investment Funds operations and Vestima.
Your responsibilities Provide assistance to customers and TAs using our automated order routing system Vestima Investigate on order failures and rejections and where possible replace deals before fund cut off Follow up on pending trades post orders placement, i.e.
missing contract notes, cash and stock settlement As part of our transfer service explain our procedures and follow up on pending instructions Handle customer queries relating to all areas of Custody Investment Funds (New Issues, Income Processing, Corporate Actions) Work closely together with the different Investment Funds Units spread in different locations Support any other tasks related to IFS projects Your key competencies Taking on responsibility Results orientation Integrated thinking Problem solving skills Communication Planning/organisation Expertise/willingness to learn Your profile University degree, funds or financial sector or comparable qualification Minimum 1 year's experience in funds Service orientation with excellent telephone, communication and negotiation skills Ability to work under pressure whilst handling an extensive amount of phone calls to meet deadlines Strong problem solving skills, accuracy, ability to work independently and as a part of a team in an international environment Proficiency in written and spoken English.
German and/or French will be an desirable but not essential Taking on responsibility Results orientation Integrated thinking Problem solving skills Communication Planning/organisation Expertise/willingness to learn NOTE: This job description is not intended to be all-inclusive.
Employees may perform other related duties to meet the ongoing needs of the organization.
Company Culture Cork Our PEOPLE, our focus on RESULTS and Our Commitment to Our CUSTOMERS and COMMUNITY drives Our success.
Candidates must demonstrate an ability to understand and apply these four key elements (the building blocks) that shape our culture at Clearstream Cork - People, Customers, Results and Community #Clearstream