A five-star career awaits at Carton House.We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.We are currently recruiting for a Reservations Manager Maternity cover to join our Reservations team at Carton House.The successful candidate will have:Manage and supervise the reservations team to ensure accuracy and efficiency.Oversee all bookings, room allocations, and special requests.Ensure bookings are managed to maximize sales, occupancy and revenue.Train, motivate and develop staff to maintain high service standards.Ensure seamless communication between the reservations, front office and sales teams.Handle guest queries, resolve booking issues and ensure a seamless reservation experience.Generate reports and analyze booking trends.Key Requirements:1-2 years experience in similar role within a 4/5* property.Working knowledge of Opera.Excellent attention to detail.Strong leadership and team management skillsStrong communication, negotiation and email management skills.Passionate about hospitality.Ability to work under pressure and meet deadlines.Strong sales and revenue management awareness.Why work for Carton House, A Fairmont Managed Hotel?
To be part of Accor's large global hospitality network.
Employee benefit card offering discounted rates in Accor Hotels worldwide.Refer a Friend bonus of €250.Learning and development opportunities.
Employee Assistance Programme.Strong team focus and team atmosphere.Meals and uniform are provided.Free parking.Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.Training is provided both on-the-job and through organised training seminars with both internal and external trainers