The service will operationalise the Tower Event & Hospitality services of the Dublin Tower, to ensure all elements of logistics for both daily use and groups are functioning 100% at all times and meeting all compliance requirements.Responsibilities include, but are not limited to:Key Responsibilities:Provide advanced and solid administrative support for all Events & Hospitality requests & bookings.Use advanced organisation to coordinate the extensive management of all ticket requests meeting SLAs and delegating as requiredEnsure the booking & planning of events & meeting room requests as requiredResearch, setup and own the relationship with key external suppliers & vendors as neededEnsure the execution of all events & meetings is met to a high standard by working with the Event Operations team and other key stakeholdersCoordinate the delivery of events & key meetings on the dayFollow processes accurately around areas such as GS&S, the loading bay, AV etc.Ensure event checklist tasks are completed every timeAction & complete tickets within identified SLAsDeep understanding of Traction GMS and Salesforce Ticketing system, being able to use both accurately and therefore enabling accurate data & reportingProvide an open communication to other key departments and build invaluable relationships attending meetings/callsEnsure a good understanding of all events & hospitality spaces, knowledge in setups, capacities and other general informationMonitor, assess & action or delegate all requests and enquiries via all available sources across WPS, including face to face, emails, slack posts, workflows etc.