Coach, Sales Consultant, Full time, Permanent
Coach is a leading design house of modern luxury accessories and lifestyle collections, known for quality craftsmanship and a free‑spirited, all‑American attitude. With a global presence, Coach reimagines luxury with authenticity and innovation, delivering effortless New York style worldwide.
Know the Role
The Sales Associate contributes to store goals in sales, productivity, and service by utilizing Coach selling skills and Service training. You will be responsible for meeting personal sales and productivity goals, delivering customer service that meets or exceeds expectations, representing Coach to the consumer, and acting as an ambassador for the brand.
Qualifications
* Understand how individual productivity impacts the store
* Behave like a brand ambassador
* Model sales behaviors taught in company sales training programs
* Maintain high energy on the sales floor
* Consistently achieve sales goals
* Able to work with multiple customers simultaneously
* Consistently anticipate and meet customers’ needs
* Serve all customers according to Coach Approach standards
* Participate as a team member and encourage the team to meet and exceed performance standards
* Champion company initiatives and support management decisions
* Demonstrate professional ethics
Further Requirements
* Very good English proficiency (essential)
* Previous experience in a retail service environment (essential)
* Background in working in luxury retail (desirable)
* Ability to communicate effectively with customers and staff and maneuver the sales floor
Coach is an equal opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
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