About ReproMed:
ReproMed is Ireland's leading provider of fertility and reproductive healthcare in Ireland with state-of-the-art Fertility and IVF clinics accessible all over the country. Our goal is to help as many patients across Ireland to achieve their dreams of starting a family. We are looking to attract, retain and develop the best talent who will add to our existing dynamic and ambitious team.
Behaviours and Mission:
The company using our core behaviours (acting with Care, taking responsibility and making a positive difference) want to continuously develop ReproMed as a place and service where we do everything we can to give patients control of their reproductive health. The behaviours complement our Mission which is a great place to work and a great place to be a patient.
Position:
Front Desk Receptionist – Be the Warm Welcome That Sets the Tone
Location: Dundrum, Dublin
Full-Time | Permanent
Join a compassionate, fast-paced clinical team
Are you a people person with exceptional organisational skills? Do you thrive in a busy, professional environment where empathy, efficiency, and attention to detail make a real difference? If so, we’d love to meet you!
We’re seeking a Front Desk Receptionist to be the welcoming face and calming voice of our clinic. You’ll be the first point of contact for patients—offering reassurance, clarity, and a smooth journey from arrival to aftercare.
What You’ll Be Doing
* Greeting patients in person and by phone with warmth and professionalism
* Managing the daily schedule for our medical and nursing teams
* Handling patient queries with care and clarity
* Coordinating appointments and confirming upcoming visits
* Processing payments, submitting claims, and handling billing (including HSE tasks)
* Maintaining well-organised (and mostly paper-free!) records
* Liaising with clinical teams, laboratories and other third parties to ensure all patient results are available at time of consult
* Supporting a positive patient experience from start to finish
Requirements:
What You Bring
* A friendly, calm, and proactive approach
* Strong communication skills—both verbal and written
* Great multitasking ability under pressure
* Organisational finesse and attention to detail
* Previous experience is a bonus, but full training will be provided
* A passion for making patients feel supported and respected
Other information:
Why You’ll Love Working Here
We care for our team just as much as we care for our patients. Enjoy a range of benefits designed to support your wellbeing and career:
Company pension plan
Health insurance plan
Employee Assistance Programme (EAP)
Paid maternity/paternity leave
Additional annual and sick leave
Staff treatment benefits
Ongoing professional development support #J-18808-Ljbffr