**Job Description:**
* A Data Centre Technician Intern plays a vital role in maintaining critical facilities infrastructure and delivering exceptional service to customers.
Our team is responsible for providing technical support to customers, addressing their queries and concerns. We work collaboratively to ensure timely resolution of customer issues.
**Responsibilities:**
* Customer Support: Assist in providing technical support to customers, addressing their queries and concerns.
* Collaborate with the Team: Work together to ensure timely resolution of customer issues.
**Installations:
* Data Center Equipment and Systems: Assist in the installation and configuration of data center equipment and systems.
* Established Procedures: Follow established procedures and guidelines to ensure accurate and efficient installations.
**Monitoring/Alerts:
* Data Center Infrastructure and Systems: Monitor data center infrastructure and systems to identify and address any potential issues.
* Prompt Response: Respond to alerts and alarms promptly, escalating as necessary.
**General:**
* Routine Maintenance Tasks: Collaborate with the team to perform routine maintenance tasks and inspections.
* Troubleshooting: Assist in troubleshooting and resolving technical issues as they arise.
* Maintaining Accurate Documentation: Maintain accurate documentation of activities, including equipment inventory and service records.
**Safety Protocols:**
* Secure Working Environment: Adhere to safety protocols and guidelines to ensure a secure working environment.
* Safety Hazards or Incidents: Report any safety hazards or incidents to the appropriate personnel.
**Qualifications and Requirements:
* Education: High school diploma, preferably in Electrical/Electronics or a related field.
* Interpersonal Skills: Strong interpersonal skills with the ability to effectively interact with customers.
* Customer-Oriented Mindset: Demonstrate seriousness, attention to detail, and rigor in customer-oriented tasks.
**Benefits and Opportunities:**
* Personal Growth: International career prospects for personal and professional growth.
* Competitive Salary: Competitive salary and comprehensive secondary benefits.
* Company Culture: A company culture that promotes commitment, respect, and enjoyment in the workplace.
We value diversity in thought and contribution and are committed to providing an equitable work environment that supports our core values. If you are interested in challenging roles, please apply. Your unique perspective and skills are valuable to us.
We are an Equal Employment Opportunity employer and are committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance or an accommodation, please let us know by completing this form.