Role: IT Application Engineer (Lab & ERP Systems)Location: Co. Tipperary, IrelandDepartment: ITIndustry: PharmaceuticalsWe are seeking a highly skilled and detail-oriented IT Application Engineer to join our growing IT organization. This individual will play a critical role in supporting, maintaining, and enhancing a diverse portfolio of laboratory and enterprise IT applications, including SAP and other ERP platforms, within a regulated pharmaceutical environment.The ideal candidate brings a strong background in system administration, ERP/LIMS/Empower support, IT compliance, computer system validation (CSV), and project execution across a wide array of lab and enterprise platforms.This role will work closely with Quality, R&D, Manufacturing, Supply Chain, and IT teams globally, supporting critical applications such as LIMS, Empower, and other analytical and benchtop systems, as well as broader ERP (SAP/JDE), Coupa, Track & Trace, and integration platforms.Key ResponsibilitiesServe as the subject matter expert (SME) for a variety of laboratory informatics and ERP systems including, but not limited to, LIMS, SDMS, ELN, CDS, MES, and SAP/JDE.Manage the full application lifecycle — planning, implementation, administration, upgrades, and retirement — for both lab and enterprise IT systems.Coordinate and perform computer system validation (CSV) activities, including authoring and execution of IQ/OQ/PQ protocols in accordance with GAMP 5 and FDA regulatory standards (21 CFR Part 11, cGxP).Support IT compliance activities such as Risk Assessments, Data Integrity GAP Analysis, CAPAs, and periodic system validation reviews.Partner with business units (QC, R&D, Manufacturing, Supply Chain) to gather requirements, define specifications (URS, FRS, DS), and manage vendor engagement and solution delivery.Provide hands-on system administration including user management, patching, data backup, ERP batch job monitoring, disaster recovery planning, and performance optimization.Conduct incident management, change control, and problem resolution aligned with ITIL practices.Train and support end users on lab, ERP, and IT applications, ensuring proper documentation and knowledge transfer.Collaborate with cross-functional teams including IT Infrastructure, Security, Compliance, and Automation (MES, SCADA, PLC) on system integrations and dependencies.Work on projects involving cloud platforms (AWS/Azure), Jira, HP ALM, ERP integrations (SAP/JDE/Coupa), and API-based workflows for process automation.Preferred QualificationsHands-on experience supporting SAP ECC/S4HANA or JD Edwards ERP modules (Finance, Manufacturing, Supply Chain, Quality).Knowledge of Jira, HP ALM, and modern test automation tools.Familiarity with PLC, SCADA, MES, and OT/IT convergence in manufacturing environments.Experience supporting both on-premise and cloud-hosted applications.Prior experience in global pharmaceutical or life sciences environments.Success TraitsAnalytical thinker with a passion for process optimization and regulatory compliance.Adaptable, collaborative professional who thrives in a dynamic, cross-functional environment.Strong sense of ownership, attention to detail, and a proactive mindset.Work EnvironmentOn-site work model, five days a week.Cross-functional collaboration with global teams across US, India, and Ireland.