Job Overview
The Warehouse Operations Manager plays a pivotal role in ensuring the smooth functioning of our warehouse operations, overseeing all day-to-day activities within a fast-paced environment.
This leadership position is responsible for effective cross-functional collaboration, strict adherence to regulatory standards, and a relentless commitment to operational excellence.
* Operational Excellence:
* Manage daily warehouse operations, including goods-in, storage, order picking, packing, and dispatch of medical and pharmaceutical products.
* Ensure all activities meet GDP/GMP, regulatory, and internal quality standards.
* Continuously assess workflow and identify opportunities to improve processes, productivity, and operational efficiency.
* Inventory Management & Compliance:
* Oversee stock accuracy through cycle counting, reconciliation, and inventory optimisation.
* Ensure warehouse equipment is properly maintained in line with manufacturer guidelines and regulatory expectations.
* Maintain a clean, organised, and safe warehouse environment in compliance with health and safety standards.
* Leadership & Development:
* Lead, manage, and develop a team of five warehouse operatives.
* Oversee full employee lifecycle activities including recruitment, onboarding, training, absence management, and performance management.
* Recognise and celebrate individual and team achievements, helping to maintain a positive and high-performing culture.
* Cross-Functional Collaboration:
* Work closely with logistics, procurement, and customer service teams to schedule deliveries and resolve supply chain issues.
* Partner with Quality & Regulatory teams to ensure full compliance with GDP/GMP standards and internal SOPs.
* Liaise with suppliers, customers, and service providers as required.