NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
This is an exciting opportunity to be involved in the expansion and coordination of the early intervention and prevention programme for Type 2 Diabetes (T2D). The post will provide specialist business support for the coordination and management of a Structured Education programme across NHSGG&C, including case finding and management, and delivering brief intervention calls with newly diagnosed patients, including those diagnosed with Gestational Diabetes Mellitus (GDM). The post will contribute significantly to the development and success of the programme through effective administrative support, reporting and management of patient referrals. Occasional travel across NHS Greater Glasgow and Clyde may be required, along with some evening work.
Duration, Location, and Working Pattern
Duration: Permanent
Location: Gartnavel Royal Hospital
Hours: Full Time (36 Hours)
Working Pattern: (Mon to Thurs 08:00‑16:00 and Fri 09.00 to 15:30)
Key Responsibilities
The post holder will be responsible for managing a training calendar, including coordinating dates, venues, both online and in‑person and clinician rotas.
Organise and coordinate a multidisciplinary team to deliver the Control IT Plus structured education programme to newly diagnosed Type 2 diabetes patients.
Support case finding and referral management processes to ensure appropriate patient access to the programme.
Deliver brief intervention calls to patients, including those newly diagnosed with T2D and Gestational Diabetes Mellitus.
Support patient engagement with digital platforms, including Near Me, and liaise with the national Near Me team regarding updates and reporting.
Undertake a range of administrative and reporting tasks to support programme delivery and continuous improvement.
Knowledge, training, qualifications and/or experience required to do the job
Excellent organisational skills with the ability to manage complex schedules and priorities.
Strong communication and interpersonal skills to effectively engage with patients and multidisciplinary teams.
Good IT proficiency, including the use of digital platforms and standard software packages.
Ability to manage data, reporting processes and administrative systems effectively.Experience of working within a healthcare or public health setting is desirable.
Understanding of patient pathways or long‑term condition management would be beneficial.
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
Membership of the NHS Pension Scheme, including life insurance benefits.
Salary Sacrifice Car Benefit Scheme.
Development opportunities including study bursaries, e‑learning and classroom‑based courses.
Enhanced pay for working public holidays.
NHS discounts on a wide range of goods and services.
Confidential employee support and assistance, including counselling and psychological therapies.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde has pledged its commitment to being a Forces Friendly Employer by signing the Armed Forces Covenant. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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