Job Title: Store Operations Manager
We are seeking an experienced Store Operations Manager to join our team in Kilkenny City. This is a pivotal role that will play a crucial part in the success of our store, and we are looking for someone who is passionate about delivering exceptional customer service and driving business results.
The ideal candidate will have previous experience in a convenience store or supermarket management role, with strong leadership skills and the ability to motivate and manage a team to meet sales targets and achieve business goals.
Key Responsibilities:
* Taking an active role in the daily operations of the store, ensuring all areas are running smoothly and efficiently
* Assisting the Store Manager in leading and motivating a team to deliver excellent customer service and achieve business objectives
* Overseeing merchandising and upselling techniques to maximise sales and profitability, while maintaining high standards of product presentation and display
* Ensuring the store maintains high standards of customer service, providing a positive shopping experience for all customers through effective communication, problem-solving, and conflict resolution
* Managing inventory and stock control to ensure product availability and accuracy, while minimising waste and losses
* Fostering a positive working environment, mentoring and leading by example, and promoting a culture of teamwork and collaboration
* Ensuring compliance with health and safety regulations and best practices, and identifying opportunities for improvement and implementation
Requirements:
* Previous experience in a convenience store or supermarket management role, preferably in a similar size and type of store
* Strong leadership skills, with the ability to motivate and manage a team to meet sales targets and achieve business goals
* Excellent communication and customer service skills, with the ability to work effectively with colleagues, customers, and stakeholders at all levels
* Ability to work effectively both independently and as part of a team, with flexibility to work weekends and evenings as required
* Strong knowledge of health and safety regulations in a retail environment, with the ability to identify and implement improvements