Administrator

Grade IV Administrator
Overview
The Grade IV Administrator provides high-quality administrative and operational support, ensuring the efficient day-to-day running of the department. The role requires strong organisational skills, attention to detail, and the ability to work effectively both independently and as part of a team.
Key Responsibilities

Provide efficient administrative support and maintain accurate records and documentation.
Manage workload effectively, prioritising tasks and meeting deadlines.
Ensure confidentiality and compliance with relevant policies and procedures.
Use Microsoft Office applications, particularly Excel, to a high standard.
Prepare correspondence, reports, and other documentation accurately and professionally.
Support communication and service delivery through effective liaison with internal and external stakeholders.
Assist with attendance, reporting, and data management processes.
Provide cover and support for colleagues as required.
Contribute positively to team performance and maintain professional working relationships.
Participate in training, development, and continuous improvement initiatives.
Comply with health and safety requirements and organisational policies.

Essential Requirements

Minimum of 2 years’ administrative experience in a busy office environment.
Advanced Microsoft Office skills, particularly Excel (including Pivot Tables, VLOOKUPs, formulas, and reporting functions).
Strong organisational and time-management skills.
Excellent written and verbal communication skills.
Ability to work independently, use initiative, and adapt to changing priorities.
Strong attention to detail and commitment to maintaining confidentiality.
Ability to work effectively as part of a team in a fast-paced environment.

Key Competencies
Administration & IT

Proficient in Microsoft Excel, Word, Outlook, and general office systems.
Ability to maintain accurate records and produce high-quality documentation.

Organisation & Planning

Strong ability to prioritise workloads and meet deadlines.
Flexible and adaptable approach to work.

Teamwork & Initiative

Self-motivated with the ability to work independently and collaboratively.
Positive contributor to team objectives and workplace culture.

Communication

Excellent interpersonal, written, and verbal communication skills.
Ability to engage professionally with colleagues and stakeholders at all levels.

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