Company Description
With over 25 years’ experience in offering specialist supply chain solutions to the mobile phone and technology industries. Fónua has developed an industry leading Device Ownership & Supply Chain Optimisation Model and has long‑standing direct procurement relationships with all of the key mobile device hardware OEMs.
Our Mission
To continuously optimise our partner’s distribution requirements through the delivery of innovative products and services. We will fulfil both vendor and customer needs through efficient supply chain, extensive product knowledge and value added solutions delivered profitably by dedicated and professional employees.
Our Vision
To create value and make a difference
Our Values
Creativity & Imagination
Passion Energy & Ambition
Hire & Retain the Best
Leadership
Teamwork
Respect
Excellence
Overview of Role
The Supply Chain team’s vision is to build a simple, agile and scalable end‑to‑end supply chain operation to ensure continuous supply to our channels with optimum levels of inventory. The role will support the Supply Chain and Product Manager in daily supply chain operations as well in designing, documenting, and implementing new solutions. Supply Chain operations include, but are not limited to, channel operations, demand forecasting, order management, material requirement planning, purchasing, import/export, supplier management, inbound logistics, warehousing, value added services, distribution and reverse logistics. The scope of the products being procured and managed includes mobile phone handsets, accessories and consumer electronics.
Responsibilities
Involvement in critical daily supply chain operations coordinating with major suppliers, customers and internal customer account managers.
Support the Supply Chain and Product Manager to develop and report performance metrics, root cause analysis, executive updates, action needed and opportunities.
Daily planning around product shipments using M3 along with EPOS and stock counts from customers to ensure all KPI metrics are hit weekly.
Stock purchasing, vendor management, reporting internally and externally.
Strategic Contributor
Support the Supply Chain and Product Manager in defining and documenting the supply chain strategy and operating plan.
Work with the Supply Chain and Product Manager to design, document, implement and measure multi‑channel supply chain support models to meet business needs.
Subject Matter Expert
Serve as functional expert in process and supply chain solution design and implementation which includes but is not limited to channel operations, demand forecasting, order management, material requirement planning, purchasing, supplier management, inbound logistics, import/export, warehousing, VAS, distribution and reverse logistics.
Qualifications
Understanding of all end‑to‑end supply chain functions and how they interact.
Experience evaluating and operating integrated supply chain systems (ERPs/MRP/S&OP) against business requirements.
Ability to develop and document clear business requirements to support end‑to‑end supply chain.
Excellent attention to detail, superior planning, analytical and interpersonal skills.
Strong commercial orientation.
Ability to build and maintain effective relationships internally and externally.
Self‑motivated with drive, enthusiasm and commitment.
Creative problem‑solving skills.
Ability to multi‑task in a rapidly changing work environment – balance and prioritise multiple projects.
Knowledge of and interest in the telecoms sector.
Minimum 2:1 in Supply Chain, Operations Management, Business or Engineering undergraduate degree, postgraduate degree or master’s, or 3+ years’ experience in supply chain related functions.
Strong MS Excel and ERP system experience.
Strong team‑working abilities.
Exceptional communication, interpersonal and organisational skills.
Ability to meet deadlines and strong problem‑solving skills.
High attention to detail and thorough execution.
Company Benefits
Pension scheme
Bike to Work scheme
Gym/Wellbeing contribution
Employee purchase scheme
Phone repair discount
Educational assistance program
Company events
Free parking
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