About the role
We are seeking a motivated and experienced Broker Relationships and Operations Manager to join our commercial team. The ideal candidate will be responsible for developing and maintaining relationships with brokers and partners in both NI and ROI, identifying new opportunities for growth, increasing sales and ensuring long term customer relationships. The successful candidate will work closely with other sales teams across the company as well as the digital and marketing team to drive business growth and achieve our ambitious targets.
Key Responsibilities
Develop, manage, and strengthen relationships with existing and prospective brokers and partners across Northern Ireland and the Republic of Ireland within the commercial energy sector.
Collaborate with internal sales, digital, and marketing teams to design and implement channel strategies that drive revenue growth and market expansion.
Monitor market trends, competitor activity, and regulatory developments to identify emerging opportunities and risks within broker and partner channels.
Identify, engage, and manage relationships with residential price comparison platforms and other independent third‑party intermediary (TPI) channels.
Conduct market research and performance analysis to assess channel effectiveness, competitive positioning, and potential partnership opportunities.
Leverage data insights and reporting to support decision‑making and optimise channel performance.
Ensure all partnership agreements align with organisational objectives, commercial targets, and compliance requirements.
Provide structured updates and performance reporting to senior management on broker and partner activity, pipeline status, and growth initiatives.
Lead commercial negotiations and manage contractual agreements with brokers and partners.
Build and maintain a robust pipeline of new business and partnership opportunities.
Deliver training, guidance, and market intelligence to partners and brokers to support effective promotion of products and services, ensuring alignment with regulatory standards including CRU Supplier Handbook requirements.
Manage a team of Broker co‑ordinators and sales processors, including mentoring, performance development, and achievement of individual and team targets.
Ensure all Broker SLA's are being met for query resolution & sales processing.
Provide weekly and monthly reporting to all broker partners detailing sales and consumption volumes.
Candidate Profile
The ideal candidate will be qualified in business, marketing, or a related discipline and bring a minimum of three years' experience in sales or business development leadership, effectively managing teams. They will demonstrate a proven track record of building and maintaining successful partnerships or sales channels, supported by strong negotiation and communication skills. The successful applicant will possess excellent analytical and problem‑solving abilities, with the flexibility to work both independently and collaboratively within a team environment. Experience within the energy or utilities sector would be advantageous.
Benefits
Competitive Salary
Defined Pension Contribution
Healthcare
Staff discounts
Hybrid work options (role dependant)
Health and Wellbeing Supports
Learning and Development
Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.
Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr