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Transportation operations manager

Fortis Recruitment
Operations manager
Posted: 28 November
Offer description

Transport Operations ManagerAre you an experienced transport professional ready to take the lead in a fast-paced, growing operation? We are seeking aTransport Operations Managerto oversee the end-to-end performance of our clients transport division and drive excellence across service, safety and colleague management.About the RoleReporting to the senior transport leadership team, you will be accountable for the smooth, compliant and efficient running of all transport activities. You will ensure our drivers, helpers and fleet operate to the highest standards while consistently delivering exceptional customer service.Key ResponsibilitiesIn this role, you will lead and develop a high-performing transport team, with responsibilities including:People ManagementLeadership and performance management of driver and helper teamsRecruitment, onboarding and training of new colleaguesAbsence management and colleague engagement initiativesManaging mandatory and ongoing training requirementsOperational ExcellenceEnsuring safe, compliant daily transport operationsManaging resource levels across drivers, helpers and fleet requirementsPPE management and adherence to Health & Safety standardsAccident reporting, investigation and corrective actionsPerformance & Continuous ImprovementMonitoring and improving KPIs across service, safety and operational efficiencySupporting departmental projects and initiativesBudget preparation and financial oversightCustomer FocusWorking closely with Customer Service teams to resolve queries efficientlySupporting new customer onboarding, including site visitsCollaborating with planners to optimise routing and schedulingWhat We're Looking ForA strong, people-focused leader with strong experience managing transport operationsExperience working within a high-tempo operational setting, handling challenges and changes efficiently.Excellent understanding of transport compliance, safety and best practiceAbility to drive team engagement and continuous improvementA proactive problem-solver who thrives in a dynamic environment

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