JOB PURPOSE:
The role predominantly based on the production floor focuses on inspecting product and conforming to release procedures to ensure:
* All goods released are fit for purpose and adhere to the customer specification
* Customer quality expectations are met in full by completing sample checks and relevant sign off checks and communicating, recording and investigating as appropriate quality related non conformances.
* Ensuring commitment to following Standard Operating Procedures in accordance with ISO 9001:2008 & PS and the company's best practice quality and safety procedures.
KEY ACCOUNTABILITIES:
* To complete all final inspection duties and associated administrative tasks to release goods on VWT as per customer specifications
* To understand, operate and adhere to the documented quality system operating procedures
* To provide in process testing in accordance with SOP's and customer specifications
* To manufacture and control colour standards
* To monitor and action calibration requirements
* To use metrology equipment in line with customer specifications and monitor, measure and record results
* To carry out patrols and spot checks as required to support the identification of non-conforming products
* To ensure existing technology is being optimised and used effectively to support the manufacture of good quality product i.e. Barcode scans, electronic work tickets signed and dated correctly)
* To ensure discrepancies are recorded and brought immediately to the attention of relevant supervisors and managers
* To support and advise all production departments of acceptable quality standards, making quality judgments taking into account individual customer quality requirements and follow due processes to prevent release of non conforming product
* To review quarantined product and co-ordinate the 100% inspection of product as and when required
* Ensure appropriate records are maintained and reports compiled
* To promote good manufacturing practice and champion good housekeeping standards through routine inspections
* To train in new systems of work following changes to systems of working caused by production or customer specification changes and ensure adherence within production processes
* Support the review of current processes and support in updating standard operating procedures and support ongoing accreditation standards
* To assist with non conformance investigations and quality complaints in the drafting and implementation of corrective and preventive actions (CAPA) as required
* To assist in other areas of the business as required
* Participate in continuous development and training
This list of duties and responsibilities is not exhaustive and Westrock would expect you to carry out any other reasonable duty which you are capable of being trained in or performing.
KNOWLEDGE, SKILLS, EXPERIENCE
* Knowledge of the Pharmaceutical/Healthcare market requirements is essential
* Familiar with ISO 9001:2008 & PS quality standards and procedures.
* An understanding of acceptable quality levels for each customer
* Knowledge of GMP and common conversion problems/faults
* Sound process knowledge in a production environment and experience in a quality function is essential
* The ability to work with minimal supervision
* Basic computer skills
* Willing to learn new skills
* Methodical approach to undertaking tasks
* Problem solving skills
CORE COMPETENCIES:
* Communication – Ability to communicate effectively with internal and external customers
* Determination – Ability to overcome obstacles
* Influence/Persuasiveness – Ability to influence and inspire others to act
* Be able to be self motivated, standards driven, with a keen eye for detail and be computer literate
* Ability to use own initiative and lead by example
* Ability to remain calm under pressure and work to tight deadlines
* Attention to detail and the ability to sort and input information with accuracy and speed
* Methodical approach
* Good communicator with excellent interpersonal skills
* Ability to respond to pressure whilst maintaining focus and attention to detail
* Problem solving skills
BEHAVIOURS:
* Initiative
* Thoroughness and a concern for standards
* Efficiency focussed
* Attention to detail
* Results focused
OTHER REQUIREMENTS
This role requires flexibility and is shift based
Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs.