About the Role: We are currently recruiting for an experienced Operations Planning & Reporting Officer to join a dynamic and growing organization.
This is a varied and strategic role, ideal for someone with a proactive mindset, excellent organizational skills, and a passion for continuous improvement.
As Operations Planning & Reporting Officer, you will support the delivery of core business functions, lead operational initiatives, and ensure processes are fit for purpose as the organization evolves.
You will work cross-functionally, managing data, reporting, compliance, and project execution while acting as a key liaison between departments and stakeholders.
Key Responsibilities: Drive improvements in operational processes and ensure they are aligned with organisational growth and strategy.Manage and maintain up-to-date documentation, including standard operating procedures and legislative/compliance records.Coordinate schedules, resources, and communications across the operations team.Collect and analyse data from CRM systems and ad hoc sources to support strategic decision-making.Report on key performance indicators (KPIs) and operational metrics for both internal and external stakeholders.Lead specific projects and initiativesRepresent the Operations Department on cross-functional committees and working groups.Organise and coordinate Operations Management meetings.Assist in the coordination of the annual budgeting process, working closely with Finance and Operations leads.Prepare detailed business cases and funding applications to support operational needs.Ensure timely submission of regular reports to external agencies.Undertake additional tasks as assigned to support departmental objectives.About You: Strong background in operations, business support, or project management.Highly organised with a focus on accuracy, structure, and documentation.Confident handling data, with excellent reporting and analytical skills.Ability to manage multiple priorities and work cross-functionally with various teams.Strong communication and stakeholder engagement skills.Comfortable representing the department at a senior level and contributing to decision-making processes.Experience in compliance, governance, or health and safety is desirable.Skills/Competencies: A third level qualification in business, management or finance is desirable.Minimum of 2 years' experience in a similar role and a fast-paced environmentExperience of produced analytical based reports and trends in a user-friendly formatExperience of results-based frameworks and impacting measuring is desirable.Experience of providing Operational support in a multi-site organisation is desirable.Experience of leading Operation projects which add value to an organisation is desirable.Proficient in MS Office (Excel, word, PowerPoint & Outlook) & SharePointResults based, strategic outcome focused.Excellent analytical, written, verbal and presentation skills.Strong organisational and time management skillsExcellent communication & interpersonal skillsAbility to multitask, prioritise, meet deadlines and make best use of resources.
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