At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We're a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We've been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We've earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
Job Description
This is a fixed term contract of 18 months. The HR Administrator will have exposure to the day-to-day operations of a busy, global Human Resources department. Reporting to the HR Manager, the HR Administrator will contribute in a meaningful way to the accomplishment of the Human Resources objectives, which support our high-performance culture of professional development, quality, productivity and standards.
Key Accountabilities of the Role
* Administration related to onboarding, offboarding, transfers and reporting line changes for employees in Ireland, Luxembourg and Australia including updating our system Workday.
* Benefits administration: Health insurance, Tax Saver Scheme, Bike to Work scheme, pension administration
* Management of the HR mailboxes and responding to queries in a timely manner
* General HR administration: creating contracts, reference letters, completion of salary certificates etc
* Management of the onboarding process, collation of references, qualifications and new hire documentation for new starters
* Completing the HR induction programme for new starters
* HR file management and maintenance
* Completing exit interviews for leavers
* Coordinating with the IT team in relation to new starters and leavers and system access
* Assist employees in their use of the Workday system and regarding HR policies
* Ensuring the HR SharePoint site is updated as necessary
* HR tasks related to monthly payroll
* Working on HR projects and initiatives as required
* Any other ad hoc duties as required
Pre-requisite knowledge, skills and experience
* 1 year experience in HR administration
* HR qualification or relevant business field
* Workday experience an advantage
* Strong computer skills, including Word and Excel
* Excellent oral and written communication skills
* Strong interpersonal skills with a proactive approach
* Ability to provide a consistently, high-quality service to internal clients
* A continuous improvement mindset
* High focus on accuracy and attention to detail
* Ability to exhibit a high level of confidentiality and integrity
* Strong organizational skills & ability to multitask
* Excellent team player, who is comfortable working independently