Social network you want to login/join with:
About Adare Manor
At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the prestigious Forbes Five-Star rating, and honoured with Michelin's highest distinction - 3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
Position: Guest Services Manager
We are currently recruiting for a Guest Services Manager to join our Resort.
Role Overview
The Front of House Team are the heartbeat of the hotel - they are one of the first to welcome guests to Adare Manor, they are the 'go to' team for all Resort information and knowledge, and respond to guest queries throughout. Their professional attention to minutest of details helps ensure that guest's stay is seamless.
Candidate Profile
The ideal candidate must be an intuitive person with a naturally warm and engaging personality, inspirational leadership skills, and a strong drive to always 'go beyond' to ensure that the guest experience is flawless. From a professional perspective, he/she must already have guest service management experience, excellent organisational skills, be a strong communicator, and talented relationship builder with proven ability in managing a highly demanding front of house department in comparable 5-star/luxury hotels. Fluent English in both oral and written communications, coupled with excellent computer skills, are essential. Previous experience using Hotsoft is desirable. A full clean driver's licence is required.
Reporting and Environment
Reporting to the Front of House Manager, this person must be a strong coach and nurture an environment that supports delivering incredible Irish hospitality. Our goal is to offer personalised care that goes beyond normal expectations.
Desirable Experience
Experience in a 5-star/luxury property is desirable.
What We Offer
We offer an exceptional working environment, development opportunities that are beyond everything, state-of-the-art equipment, as well as competitive rates of pay & benefits.
#J-18808-Ljbffr