My client, a leading provider in the private healthcare sector, is seeking a professional and compassionate Patient Liaison / Receptionist to join their team at the Waterford clinic. This key role acts as the first point of contact for patients and visitors, combining front-of-house reception duties with essential administrative and secretarial support. The ideal candidate will help ensure a seamless, supportive, and high-quality experience for patients throughout their treatment journey. Key Responsibilities: Welcome and check in patients, verifying personal and medical details. Schedule appointments and manage diaries for clinical staff and counsellors. Respond to patient queries via phone, email, and in person. Process payments, issue invoices, and upload receipts to internal systems. Update and manage patient information in the database. Scan, file, and prepare medical documents and treatment records. Support consultants with correspondence and clinic preparation. Liaise with external facilities for appointment scheduling (e.g. theatres). Escort patients to treatment or recovery areas when needed. Assist with reporting, event coordination, and clinic statistics. Provide cross-cover at other clinic locations and weekend reception support as required. Key Requirements: Previous experience in a receptionist, medical admin, or patient-facing role. Excellent communication, organisation, and customer service skills. Ability to handle sensitive information with discretion and professionalism. Proficient with Microsoft Office and patient database systems (training provided). Flexible to work across clinic locations and provide weekend cover on a rota basis. Full Drivers Licence essential. Skills: Office Administrator Reception Medical Administration