Retail Assistant Manager – Co. Kerry
An exciting opportunity has opened in Tralee, Co. Kerry, for a Retail Assistant Manager to join a leading multinational pet retail chain. In this role, you will assist the Store Manager in driving day-to-day store performance – supporting operational excellence, monitoring KPIs and ensuring compliance with company standards. With over two years of management experience in retail, preferably with grocery, fashion or non-food retail, you will lead, coach and motivate a team in a high-volume, customer focused environment.
Responsibilities as Retail Assistant Manager
1. Support the Store Manager by leading daily operations
2. Drive operational excellence in the store by ensuring adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results
3. Motivate, mentor, and train store staff to foster a high-performing, customer-focused team
4. Oversee inventory, manage stock replenishment, coordinate deliveries, and maintain accurate inventory levels
5. Maintain merchandise standards
6. Drive sales performance by regularly monitoring results, helping execute promotional initiatives, and supporting strategies to meet revenue targets
7. Handle customer feedback, complaints, and inquiries effectively to uphold high standards of service and customer satisfaction
Skills & Qualities Essential for this job role
8. Minimum two years of retail management experience, preferably grocery, fashion, or non-food retailing
9. Strong leadership and team building skills
10. Demonstrated focus on sales performance and KPIs
11. Understand products thoroughly, coach selling techniques, drive sales targets
12. Exceptional time-management and organisational skills
13. Genuine passion for animals and an eagerness to learn the business
Package
14. Competitive Salary (DOE)
15. Annual leave
16. Staff discount
17. Employee Assistance Programme
18. Bike to Work scheme
19. Refer a friend scheme