This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Description and Requirements
Customer Experience Specialist (French-Speaking)
Location:
Onsite in Cork, Ireland Hours:
8:00 AM - 4:30 PM, 5 days a week (Mon-Sun), subject to change Salary:
€32,500 gross per year + performance bonus Start Date:
September Relocation Support:
Up to 4 weeks of accommodation for candidates moving from outside Ireland
About the Role
As a
Customer Support Specialist
in the fintech industry, you will develop key skills in
communication, problem-solving, customer service, and cultural awareness .
You will
investigate and research
user issues,
identify and escalate
bugs to ensure they are resolved quickly.
In this role, you'll be part of
a global team
of amazing people, representing
some of the world's top payment processing brands
and helping to make a difference through cutting-edge technology.
What We Offer Permanent contract
for job stability
Referral bonuses
for bringing your friends on board
Achievable performance bonuses
Career growth opportunities
with training and promotions
Multilingual experience
to improve language skills
Community projects
to make an impact
Exciting team events and social activities
Private medical insurance
(tenure-based)
Pension scheme
Maternity & paternity leave
What We're Looking For Fluent in English and French
Customer service experience
Strong problem-solving skills
Good time management and motivation to exceed expectations
Team player with a can-do attitude and willingness to learn
Equal Opportunity Employer
We value
diversity and inclusion .
Hiring decisions are based on
qualifications, merit, and performance .
Apply now and be part of something bigger!
Language ReferenceFrench
EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.
TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.
We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors.
With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.#LI-DNI