Job DescriptionWhat you will doJohnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.How You Will Do ItCreating content for a business unit supporting program releases under the guidance of more senior team membersWorking closely with teams of engineers, developers, product management, marketing across the worldCreating content in DITA xml and content management systemsCreating technical illustrationsProviding DocOps support. You will have the opportunity to support one of our process teams.What We Look ForAbility to work from the Cork office three days per weekEducational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or ScienceExcellent communication and interpersonal skills. You will be working closely with the development and product management teamsAbility to plan your workload and multi-taskTechnical illustration skills: Photoshop and Illustrator or similarDesired SkillsExperience with topic-based writing, preferably DITA xmlDocument control and revisioning in content management or version control systemsTechnically skilled. Knowledge of scripting languages, APIs, SQL is desired.What We OfferWelcoming, collaborative and connected work culture, access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, 23 days of paid holidays, sports & social club and many more#Gosia
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