**Job Summary:**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
This role is perfect for someone who enjoys working in a fast-paced environment, providing excellent customer service, and ensuring that our customers have a positive shopping experience.
Key Responsibilities:
* Interact with customers in a pleasant, friendly, and helpful manner
* Ensure stock loss controls are followed in all areas of the store
* Maintain store and external cleanliness and hygiene standards
* Follow freshness and rotation principles
* Ensure all waste is managed correctly
* Assist in the stock count process
Requirements:
* A can-do attitude and excellent customer service skills
* The willingness to go the extra mile for our customers
* To be responsible and reliable
* To enjoy working in a fast-paced, varied environment
* A good team player
* Prior experience in a customer-facing role is preferred but not essential provided you have the right attitude
Benefits:
* A competitive and transparent salary system that ensures pay equality across all positions
* Unsocial hours worked (12am to 7am) are compensated at a higher rate
* 20 days holidays per annum pro rata
* Company pension after 1 year
* Genuine opportunities for career development
* Individuals recognized as high performers will be invited to join our Leadership Academy as part of their ongoing development
* Circle K and Private Health Insurance discounts available for all employees
* Bike to Work Scheme
* Mobile and broadband discounts with Three network
* Maternity & Paternity Leave top-up, Marriage leave, Employee Assistance Programme
Compensation Package:
We offer a competitive hourly rate with opportunities for overtime and bonuses. The compensation package includes:
* Year 1: Basic Rate €15.10, Unsocial Hours €18.88, Overtime/Sundays €22.65, Bank Holiday €30.20
* Year 2: Basic Rate €15.70, Unsocial Hours €19.63, Overtime/Sundays €23.55, Bank Holiday €31.40
* Year 3: Basic Rate €16.40, Unsocial Hours €20.50, Overtime/Sundays €24.60, Bank Holiday €32.80
* Year 4: Basic Rate €17.40, Unsocial Hours €21.75, Overtime/Sundays €26.10, Bank Holiday €34.80
At our organization, we value diversity and inclusion in the workplace and strive to provide equal opportunities for all applicants.