Job Summary
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We are seeking a highly organized and detail-oriented individual to join our team as a Learning and Development Officer. This role will play a key part in the effective administration and organization of various learning and development programmes and activities.
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The successful applicant will be responsible for supporting the Head of Talent Development and the Learning & Development Advisor with all administrative tasks, including preparing materials, managing participant registration, and communicating training details.
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Main Responsibilities:
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* Coordinate and schedule training sessions, logistics for internal and external training programmes ensuring a seamless and effective learning experience for employees.
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* Provide required support and guidance to external training providers and facilitators to organize courses and events and support during program delivery.
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* Maintain accurate training records, including attendance, certifications, and feedback.
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* Monitor and track budgets, invoices, and contracts related to learning and development activities.
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* Monitor and report on training effectiveness and participation rates.
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Learning and Development Communication:
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The successful candidate will also support the L&OD Adviser in the implementation of communication and marketing plans of new learning and development initiatives to employees.
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This includes utilizing a variety of media and tools to create approved L & D communication fliers, preparing and disseminating information, updates, notifications etc. via Learning & Development communication platforms.
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Requirements:
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* Bachelor's degree in HR, Business Administration, or related field.
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* Previous experience in an administrative role, preferably within learning and development.
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* Strong organizational and multitasking skills.
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* Proficiency in MS Office Suite and use of learning management systems (LMS).
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* Excellent attention to detail and communication skills.
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* Postgraduate degree or HR Training and Development certifications.
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* Proficiency in use of graphic design tools e.g. Canva and Adobe.
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* Familiarity with languages such as French and/or Arabic is desirable but not essential.
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Benefits:
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We believe that diversity of thought and background contribute to our collective success, and we are committed to providing opportunities for growth and development for all employees.
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We celebrate diversity and are dedicated to building an inclusive environment where all employees can thrive.
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We recognize that a diverse team enhances our ability to serve our mission effectively.
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We believe that the more inclusive we are, the better our work will be.
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Accountability:
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A commitment to our values and integrity framework is critical to working with us.
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Every candidate offered a position will be expected to adhere to the following key areas of accountability: Compliance with Policies and Procedures, Safeguarding Reporting, and Dignity at Work.
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We achieve this comprehensive safeguarding approach through a combination of measures, including rigorous background checks and training for all staff and volunteers, clear safeguarding policies and procedures, open reporting channels to encourage raising concerns, and partnerships with child protection organizations.