WE ARE HIRING FOR A NIGHT MANAGER AT THE GLASSHOUSE HOTEL
Are you a dedicated hospitality professional with a strong sense of responsibility and a passion for delivering exceptional service?
We're looking for a Night Manager to oversee our hotel's operations during night-time hours, ensuring the safety and comfort of our guests while maintaining the highest standards of service.
About Us
Join our 4-star, family-owned hotel in central Sligo, renowned for its excellence in customer service and warm, welcoming guest experience.
Located along the beautiful Garavogue river, our 116 beautifully designed bedrooms and a dedicated team of 130 staff, we take pride in creating a friendly and memorable stay for every guest.
The Role
This is a full-time position reporting directly to the General Manager.
The shift will be from 11pm - 7.30am.
The role will be support by the Assistant Might Manager, night porter and the weekend security team.
Key Responsibilities
Responsible for fire and health & safety during the night, ensuring fire walks are carried out & recorded
Delivering excellence in customer service, ensuring every guest experiences is to the highest standard of care, professionalism,
and friendliness
Building solid relationships with each department to promote teamwork and enhance communication across the business
Assisting the F&B team to serve late drinks & set up for the breakfast shift
Providing efficient room service for guests
Completing night audit, printing night reports and cashing up night bar till
Building and maintaining effective relationships with guests, anticipating their needs where possible
Managing the lobby and entrance during the night
Ensuring public areas are cleaned & left ready for business the following day.
How will you stand out from the crowd?
Have worked in a similar role for months
Proven ability to deal with challenging situations in a professional but firm manner
Confident in making decisions on the spot and managing changing priorities
Knowledge of front office & food & beverage systems are also essential in particular Hotsoft
Have excellent communication skills, capable of engaging confidently with guests ensuring a welcoming and enjoyable experience
Benefits
Training & Development to support your career progression
Access to Employee Assistant Service
Free cark parking
Staff meals
Annual staff parties and recognition days
All applicants should have a valid work permit.
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The Glasshouse Hotel is an equal opportunities Employer