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At Medtronic, you can begin a life‑long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Are you interested in developing a career in HR? Are you a customer‑oriented, fluent in German and an English speaker with an interest in supporting our employees in EMEA right from our office here in beautiful Galway, Ireland? Do you want to work in a multinational and multicultural company that offers you interesting career growth and development?
Join Medtronic as an HR Services Representative and become part of a company that improves people’s lives.
Responsibilities
* Retain ownership of assigned cases until closure with end user.
* Be the contact person for employees wide a range of questions related to Medtronic global, regional, and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs.
* Generate letters, correspondence, forms, and other HR related documents.
* Liaise with employees to explain company HR policies, benefits, and procedures via cases, phone, or live chat.
* Assist with a wide variety of general administrative projects, providing technical human and highly skilled clerical support.
* Support employees and managers with queries related to our HR systems (Workday, Recognize System, Cornerstone).
* Actively contribute to our continuous improvement culture that engages everyone every day in solving problems to improve the value we provide to our customers.
Key Skills & Experience
* Working proficiency (verbally and in writing) in German and English.
* Minimum 2 years of relevant experience in a front‑office facing customer service/shared service environment and/or administrative job.
* Strong communication skills.
* Interest in further developing within an international HR shared service environment.
* Experience with Workday and ServiceNow would be beneficial.
* Rigorous, precise, curious, with strong problem‑solving skills.
* Highly flexible, able to handle multiple tasks and priorities.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. The position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
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