Talent Acquisition Lead @ Resource Solutions, Sedgwick Ireland
In partnership with our client, one of Ireland’s leading insurance brokers, we are seeking an experienced Commercial Account Handler for their Dublin South Office.
Please note that candidates seeking a four‑day week will be considered.
Our client provides a comprehensive insurance broking service to all business sectors and professions and their activities span the full range of commercial and personal general insurances.
We are currently recruiting for an Account Handler within the Operations Team. In this role, you will service a commercial portfolio of customers and provide end‑to‑end servicing to a panel of mid‑large customers. This role will be pivotal to retaining profitable existing business and generating new business where possible.
Key Responsibilities:
* Provide ongoing servicing to existing clients and closely manage the relationships throughout the renewal cycle to ensure retention of the account – outside of this strategically communicate with customers as required.
* Analyse customer needs and cover and identify any opportunities to strengthen their risk management structures.
* Identify cross‑selling opportunities for the Sales team where possible.
* Market and present customer accounts to insurers and negotiate premiums in turn on their behalf.
* Collect and submit any additional information required by underwriters and follow up to ensure placement of the risk.
* Input all information correctly onto Applied Relay and ensure clear and concise file notes.
* Monitor and review business figures (new business, renewals, fees & commission, margins etc) and ensure collection of monies due on the account.
* Attend customer meetings with the Sales team on prospects and provide subject matter expert support as required.
* Lead and participate in business projects as they arise.
* Stay abreast of insurer appetites and competitor activity in the marketplace and react accordingly.
* Ensure compliance with all regulatory and legal requirements, Central Bank codes, and procedures and business ethics.
Desired Skills and Attributes:
* 3+ years’ experience working in commercial broking OR relevant insurance experience.
* Good knowledge of commercial insurance product ranges across the various markets for the following:
* Property and Business Interruption
* Employer’s Public & Products Liability
* Motor Fleet/Motor Trade
* Professional Indemnity
* Management Liability (Directors & Officers Liability, Employment Practice Liability)
* Cyber Liability Insurance
* Customer knowledge and understanding of their business and industry sectors
* Proven track record in customer account management and retention
* Clear and comprehensive understanding of the regulatory and legal environment.
What benefits are on offer?
* Discounted Personal Insurances
* An active Sports & Social Club
* Pension & Associated Benefits
* Generous Parental Leave Policies
* Stock Purchase Scheme
* Insurance Exam Support Scheme, including paid study leave
* Employee Assistance Programme
* Onsite parking
* A progressive and vibrant working environment!
Seniority level
* Associate
Employment type
* Full‑time
Job function
* Administrative, Customer Service, and Finance
Industries
* Insurance
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