Reception & Customer Service
* Greet visitors, riders, and clients warmly and professionally.
* Handle incoming calls, emails, and enquiries efficiently.
* Manage bookings and scheduling for lessons, events.
* Provide information about services, pricing, and centre policies.
Administrative Duties
* Maintain and update horse care files, including health records.
* Oversee daily health and safety documentation, including fire register sign-offs and incident logs.
* Ensure tack sign-off sheets are completed and filed appropriately.
* Support compliance with all safety regulations and internal protocols.
* Assist with inventory tracking and ordering of supplies.
* Prepare reports and assist with audits as needed.
Centre Coordination
* Liaise with instructors, stable staff, and management to ensure smooth daily operations.
* Help coordinate rider registrations, waivers, and insurance documentation.
* Monitor and maintain cleanliness and organization of the reception area.
About The Role
This is a key admin role at our busy equestrian centre. You'll be the first point of contact for visitors and riders, while also managing essential daily tasks like health and safety sign-offs, horse care records, tack checklists, and general admin. It's a fast-paced position that requires strong organisation, attention to detail, and a friendly, professional approach.
* Benefits
* Development and further qualifications will be supported by Castle Leslie Estate
* Staff Events and Activities
* No Late evening
* Exciting Equestrian Trails
* Staff Discounts
Required Criteria
Skills Needed
About The Company
Castle Leslie Estate has been officially recognised as one of the Best Workplaces in Ireland and a Great Place to Work for the last three years. It boils down to trust. Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognise Great Place to Work-Certified companies and the Best Workplaces. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work. In addition, we were voted by the public as Ireland's Favourite Place to Stay 2023 and 2022.
One of Castle Leslie Estate's finest assets is its employees, and we are always looking for very friendly, highly skilled and professional staff to join our existing team. A flexible attitude, excellent inter-personal and customer service skills are key requirements. We provide a competitive salary, an excellent working environment and unique benefits for the right candidates.
Company Culture
Nestled on 1,000 acres of undulating Irish countryside, dotted with ancient woodlands and glittering lakes, Castle Leslie Estate is one of the last great Irish estates still in the hands of its founding family. The Leslie Family arrived in Ireland in the 16th Century and bought the Estate at that time. Today, this Irish estate is led by the current custodian, Sammy Leslie. Her overwhelming desire is to protect the Estate for future generations.
Company Benefits
Employee development programs, Employee discounts, Gym membership or wellness programs, A diversity program, Free parking, Cycle to work, Referral bonus, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased, Discount on spa treatments or products, Long service recognition, Free meals during shifts, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Staff celebration events
Salary
€13.60 per hour