Retail Betting Assistant – Paddy Power
Starting Salary: €14.00 per hour
Your Role in the Team: We are looking for a proactive and motivated individual who thrives on achieving results. Whether you have prior experience in betting or not, we will give you full training – your attitude is what matters most. As a Retail Betting Assistant you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. You will engage warmly with every visitor, promote our online and retail products, and contribute to a friendly, enthusiastic atmosphere.
How You’ll Do It
We want people who exceed customer expectations, build effective relationships, and create a warm and positive environment. Your core tasks will include hosting customers, cross‑selling retail and online products, and communicating answers to queries while highlighting current promotions.
Responsibilities
* Assist customers to place bets through various channels – betting terminals, telephone services, and in‑shop transactions.
* Maintain excellent shop presentation standards to create an inviting atmosphere.
* Step up and guide operations in the absence of the Shop and Deputy Manager, ensuring smooth functioning of the shop.
* Adapt to different situations while remaining customer‑focused.
* Fulfill social responsibility duties by adhering to established guidelines and regulations.
What We Offer
* Competitive salary with an increase after 12 months.
* Additional premiums for overtime, Sundays, and bank holidays.
* Paid rest breaks.
* Flexible work patterns.
* Performance bonus & promotional rewards.
* Family leave (maternity, paternity, adoptive, parental, wedding leave).
* Company Sharesave Scheme (25% discount on Flutter Shares).
* Life cover.
* Company pension scheme.
* Company sickness pay.
* Discounted health insurance.
* Employee Assistant Programme (up to six free counseling sessions).
* Financial wellbeing platform – NUDGE.
* Company social events.
* Group discount scheme.
* Eyecare vouchers.
* Cycle to work scheme.
* Tax saver tickets (bus/rail).
Values That Guide Us
Customer First, Always | Change The Game | Win Together | Free To Be Me
We’re proud of our four values. They reflect what matters most to our people and guide the decisions we make, representing what we believe in and supporting how we do things at Paddy Power.
Inclusion & Accessibility
We’re working to be an inclusive employer, encouraging people from all backgrounds to apply. Everyone brings different perspectives and experiences; you don’t have to meet all the listed requirements to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
Position Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Entertainment Providers
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