Customer Service Professional Role Overview
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About the Role:
We are seeking an experienced Customer Service Professional to join our team. In this role, you will be responsible for delivering exceptional customer service and support.
Key Responsibilities:
• Handle customer inquiries and provide timely responses
• Resolve customer complaints and issues in a professional and courteous manner
• Maintain accurate records of customer interactions
Requirements:
• Minimum 6 months experience in a customer-facing role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
Benefits:
• Hybrid-working model
• Opportunities for training and development
• Internal career progression opportunities
• Employee assistance program
• Bike-to-work scheme