Job Summary: We are seeking an IT Systems Administrator to join our team at Cregg Group in Co. Clare. The ideal candidate will be responsible for installing, maintaining and repairing our company's information infrastructure, including hardware, software, networking products and telecommunications systems.
Key Responsibilities:
* Backup systems daily
* Update security software daily
* Provide technical support and user training to internal departments as needed
* Respond to network users' needs and questions regarding access and provide helpdesk-type advice and support
* Work independently to solve problems and have a complete understanding of infrastructure, diagnosis, fault resolution, and system operation
* Administer and support all Windows-based server systems according to Company standards
* Manage Active Directory and ERP System account setup and access
* Communicate with other departments to report and give updates on software, hardware, and operations problems
* Communicate with external IT teams on upcoming changes or requirements for IT equipment, systems, or accounts
* Monitor and control the security access of Information Systems
* Participate in procurement of hardware and software
* Track issues, prioritize tasks effectively, and meet deadlines
Key Requirements:
* Degree in Information Systems or similar
* Excellent communication and interpersonal skills
* Proven experience in a similar role
* Network maintenance and support experience
* Good knowledge of MS Windows operating systems
* Ability to troubleshoot, diagnose, and isolate problems using available resources
* Previous experience with Dell PC Hardware, Windows 2012 Server, Windows 11/10, Data Storage, Active Directory, SCCM & SQL Server
* Experience in a manufacturing environment is an advantage
* Good knowledge of LAN/WAN/wireless technologies
* Familiarity with Anti-Virus solutions, installation, and maintenance
Preferred Skills: IT support, desktop support, IT Admin, IT Engineer, IT systems admin, Network admin