As a digital transformation specialist, you will be responsible for driving the adoption of new technologies and enhancing customer experiences.
About the Role
This is an exciting opportunity to join our dynamic team and make a meaningful impact on our customers' lives. As a digital advisor, you will be the champion of digital transformation, helping customers navigate and use new tools effectively. You will lead by example, empowering others and embracing growth, while continuously developing your digital expertise.
Key Responsibilities
* Drive digital transformation by championing our app, website, and other services in branches and at community events.
* Handle digital support queries, update customer information, and assist with self-service digital devices when needed.
* Engage in continuous learning to develop your digital expertise and stay up-to-date with industry trends.
Requirements
To succeed in this role, you will need to have:
* A demonstrated track record of advising customers on digital products.
* Experience working in a dynamic environment, with strong problem-solving skills and attention to detail.
* The ability to communicate effectively with colleagues and customers.
Benefits
We offer a range of benefits to support your career development and well-being, including:
* 23 days annual leave.
* Excellent pension contributions.
* A substantial health insurance contribution.
* An employee assistance program.
* Financial wellbeing coaches.
Our Culture
We are committed to creating a positive and inclusive work environment that values diversity and promotes opportunities for growth and development. We welcome applications from people of all backgrounds and abilities, and provide reasonable accommodations at every stage of our recruitment process.