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Summary
Are you passionate about shaping the future of AI in marketing? Join our Innovation Lab and be at the forefront of designing and delivering cutting‑edge AI solutions. The Manager AI Innovation Lab, Program Design & Delivery sits within the US Innovation Lab (iLab), part of the Marketing Technology Product Management team. The position reports to the Director of Innovation Lab, AI Innovation.
In this role you will join a highly innovative and entrepreneurial group focused on accelerating Marketing AI use cases in the US. With a deep expertise in AI, large language models (LLM) and natural language processing (NLP), you will help execute on our AI Innovation Strategy and drive AI‑driven solutions aligned to Integrated Marketing and IMUS objectives. Your primary focus will be on responsible AI pilot design and delivery, enabling rapid prototyping to launch and learn. You will partner with internal stakeholders and external partners to identify potential marketing use cases, requirements, and define POC/MVP deliverables. You will work closely with the Director Innovation Lab, AI to ensure execution alignment with our stage‑gate innovation model and framework, authenticate project delivery, and support the transition of MVPs out of iLab to product teams.
Key Responsibilities
* Lead the design and delivery of MarTech AI/GenAI projects and other AI‑driven innovations within the iLab’s AI vertical.
* Translate AI concepts into actionable prototypes, driving innovation from idea to implementation.
>Manage execution of AI proof‑of‑concepts and MVPs, mitigating risks and aligning with stakeholders.
* Collaborate with cross‑functional teams and external partners to define use cases and deliver solutions.
* Contribute to project roadmaps, progress reports, and performance tracking for leadership visibility.
* Define hypotheses for experimentation and establish KPIs and metrics to measure success, track performance against targets and identify areas for improvement.
* Promote continuous improvement and best practices in program management and innovation workflows.
Essential Requirements
* Bachelor’s degree in business, Computer Science, Data Science or a related field.
* 3–5+ years of experience in AI and innovation management, including work with large tech companies.
* Proven expertise in AI technologies, including large language models and natural language processing.
* Strong background in product management, marketing technology, strategy or consulting.
* Demonstrated ability to design, prototype and deliver high‑volume AI solutions that meet compliance standards.
* Excellent communication skills to bridge technical and business teams and drive implementation.
Commitment Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis
Helping people with disease and their families takes than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network
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Benefits and Rewards
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Seniority level: Mid-Senior level
Employment type: Full‑time
Job function: Engineering and Information Technology; Industries: Pharmaceutical Manufacturing
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