Workplace Operations Specialist
">
The main goal of this position is to oversee the daily operations of the facilities department. This includes managing relationships with clients, customers, and vendors, as well as supporting the front desk with reception duties.
">
Key Responsibilities:
">
">
* Conduct regular walk-throughs to identify and report any issues or faults.
">
* Track and manage all open jobs through to completion.
">
* Coordinate the maintenance calendar and update the IT system accordingly.
">
* Assist with setting up meeting rooms and layouts as needed.
">
* Build and maintain strong relationships with clients, customers, and vendors to promote excellent customer service.
">
* Ensure all signage and artwork is on-brand and compliant.
">
* Undertake basic reception duties, including booking meetings, welcoming visitors, and providing hospitality.
">
* Provide IT support, including daily checks on equipment and completing fixes where possible.
">
* Order stationery, consumables, and other supplies as needed.
">
* Set up monthly drinks and assist with other office events.
">
* Organize couriers, incoming and outgoing post, and return leavers' IT kit to London.
">
* Comply with health, safety, and environmental policies and audit compliance.
">
* Provide detailed communication to the team, stakeholders, and the business, including emails, signage, and poster management.
">
* Cover reception during lunch and end-of-day rota, ensuring Front of House is covered at all times.
">
* Be the face of Workplace and the 'go-to' person for all workplace-related matters.
">
* Liaise with the landlord regarding access permits, contractor bookings, and loading bay arrangements.
">
">
Requirements:
">
This role requires a customer service background and knowledge of facilities management processes. The ideal candidate will have good attention to detail, be proactive and hands-on, and have excellent communication and organizational skills.
">
Benefits:
">
This role offers a competitive salary and benefits package, including free breakfast and lunch in our company restaurant.
"],